Last Updated: April 4, 2026

Privacy Policy

Welcome to Red Glacier School OS ("we", "our", "us"). We respect your privacy and are committed to protecting the personal data of schools, administrators, teachers, students, and parents using our platform.

This Privacy Policy explains how we collect, use, and safeguard your information when you use our SaaS platform.

No Data Selling

Your school and user data is never sold to third parties.

School-Controlled Records

Schools control student records and platform-level permissions.

Security by Design

Encryption, access controls, and secure infrastructure are standard.

User Rights

Users can request access, corrections, and deletion where applicable.

1. Information We Collect

a. Personal Information

  • Name
  • Email address
  • Phone number
  • Role (Admin, Teacher, Student, Parent)

b. School Data

  • School name, address, and details
  • Student records (attendance, grades, reports)
  • Teacher and staff information

c. Usage Data

  • Login activity
  • Device and browser information
  • IP address
  • Interaction with platform features

d. Communication Data

  • Messages sent via SMS, WhatsApp, or email through our platform

2. How We Use Your Information

We use collected data to:

  • Provide and maintain our services
  • Manage school operations (attendance, reports, communication)
  • Improve platform performance and user experience
  • Send notifications and updates
  • Ensure security and prevent fraud

3. Data Sharing and Disclosure

We do not sell your data. We may share data only with:

  • Trusted third-party services (e.g., email, SMS providers like MSG91)
  • Legal authorities if required by law
  • Schools (admins control their institution's data)

4. Data Security

We implement industry-standard security measures to protect your data, including:

  • Encryption
  • Secure servers
  • Access control mechanisms

However, no system is 100% secure.

5. Data Retention

  • Data is retained as long as the school is using our services
  • Deleted or inactive accounts may have data retained for a limited period for legal or backup purposes

6. User Rights

Users may:

  • Access their data
  • Request corrections
  • Request deletion (subject to school/admin approval)

7. Children's Privacy

Since our platform is used by schools:

  • Student data is controlled by the respective school
  • We process student data only on behalf of schools

8. Cookies and Tracking

We may use cookies to:

  • Improve user experience
  • Analyze platform usage

Users can disable cookies via browser settings.

9. Third-Party Services

We may integrate with:

  • Payment gateways
  • SMS/email providers
  • Analytics tools

These services have their own privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page.

11. Contact Us

If you have any questions, contact us:

  • Email: support@redglacier.in
  • Website: https://www.redglacier.in

Need Help?

If you have questions about this policy, reach out to us and we will help you quickly.

Email: mail.redglacier@gmail.com

Website: https://www.redglacier.in